Delivery

FINE+RARE sells wines to customers and clients in over 60 countries and can organise delivery to almost anywhere on the planet. We can also organise transfer of bottles to other bonded storage facilities.

Delivery sections

Festive cut-off dates and opening hours

Our office will be closed on the following dates: 25th December 2024 through 1st January 2025, reopening on 2nd January 2025.

We deliver wine and spirits across the UK from Monday to Friday, via our logistics partner London City Bond. Next working day delivery is available to central London and Home Counties addresses for orders placed before 10:00am.

Delivery (price including VAT)

Standard Delivery (up to 10 cases*): £19.20

Additional cases: £1.92 per case

Please note:

Further charges may apply for delivery to the Scottish Highlands, Channel Islands and Northern Ireland. Please speak to our customer service team to find out more.

Storage accounts

We can also deliver directly to storage accounts. A transfer within London City Bond costs £9.60 (including VAT) for an unlimited number of cases.

Delivery to all other bonded storage providers costs £19.20 (including VAT) for up to 10 cases (10 x 12x75cl or equivalent).

International delivery

We deliver from our UK warehouse to Hong Kong via our air shipment service. Products are fully insured throughout, and shipping is temperature-controlled.

Shipments are charged per case (or 12x75cl equivalent):

Air delivery

One case: £115.00 per case

Two to three cases: £80.00 per case

Four or more cases: £70.00 per case

Please note:

There is a minimum charge of £115.00 and minimum lead time of eight to 10 business days

Remote areas such as Outlying Islands, Tung Chung, Ma Wan and Discovery Bay are subject to additional charges

Spirits cannot travel on our regular services to Hong Kong and require separate shipment via our logistics partners. Please speak to our customer service team to find out more

Hong Kong retail

A specially curated selection of wine and spirits are also available at HOME Hong Kong for collection or immediate delivery

Local delivery is free for orders over HK$5,000 (to a single location). For orders below this value, delivery is HK$300 for up to four cases and HK$50 per case thereafter

Please note:

If there is no lift at the address, an additional fee of HK$20 per case for each floor above the ground floor will apply

Additional charges may apply for delivery to Tung Chung areas, Outlying Islands and Ma Wan

Please contact asiacustomerservices@frw.co.uk for the latest updates on-demand shipment schedule, to receive quotes and any other information

International delivery

We deliver from our UK warehouse to Singapore via our air shipment service. Products are fully insured throughout, and shipping is temperature-controlled. Sea shipments are also available.

Shipping costs of both services may vary, please contact our Customer Services team asiacustomerservices@frw.co.uk for more information or to receive an on-demand quote.

Please note:

There is a minimum lead time of eight to 10 business days

We deliver across Europe and Switzerland from Monday to Friday via local partners, dispatching orders from our warehouses in Italy and Switzerland.

Lead times vary depending on availability of individual wine and spirits. Shipping times and costs given are intended as a guide; if you would like specific advice, please do not hesitate to contact the Continental Europe team. Wine and spirits are fully insured throughout shipment and delivered directly to your door.

Wine and spirits are shipped at a rate starting from EUR25 within Italy and from EU 45 to Switzerland and the rest of Europe, for up to 48 bottles (75cl), and vary according to destination. If you’re shipping larger volumes, please contact us to find out more. You can also collect wine and spirits from our warehouse in Verona, Italy. Please speak to our customer service team to find out more.

FINE+RARE works with logistics partners across the world to allow for delivery of wine and spirits to over 60 countries.

Please contact our customer service team for more information or to receive a quote.

More about the group (contact)